FSI’s proactive approach to enhancing its fleet, warehouse, and storage capacity proved to be the backbone of its resilience during the pandemic. The benefits are clear – FSI was able to maintain operations when many businesses struggled.
As a global leader in the polyurethane industry, FSI has shown remarkable resilience over the last few years as supply chain issues have impacted many suppliers and customers. Here are some of the ways FSI ensures uninterrupted service for those who rely on us:
1. Strategic Investments
2. Customer-Oriented Approach
Throughout its 50+ years in business, FSI has never put a customer on allocation. This impressive streak didn’t break even during the pandemic.
3. Reliable Service
Understanding the critical role it plays in its customers’ operations, FSI is committed to ensuring supply continuity and keeping their customers’ equipment operational. This commitment to service extends beyond mere supply, offering technical service that adds significant value to their offerings.
4. Future Plans
FSI plans to continue investing in its supply chain capabilities. The goal is not just to maintain its high level of service but to further improve it.
5. Unwavering Dedication
“In the face of adversity, we stay the course,” says John Scott, Operations Manager at FSI. “FSI is, and will always be, committed to providing uninterrupted service to our customers.”
FSI’s impressive handling of the COVID-19 crisis serves as a testament to the company’s strategic planning, customer-oriented approach, and unwavering dedication.